(5.0 / 5)1084+ Ratings

Electric Reviews

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Overall Rating

5.0
6 Reviews
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About Electric

Electric is an IT management and support company that caters to small and medium-sized businesses. Their comprehensive platform enables businesses to efficiently manage their people, devices, networks, and applications in one centralized location.

With over 200 skilled IT technicians, Electric offers real-time support for day-to-day IT requests. They aim to simplify IT operations and security for businesses that may lack the resources or expertise.

By providing a unique ecosystem that combines technology and human assistance, Electric empowers businesses to focus on growth and core operations while entrusting their IT needs to a trusted partner.

Electric Pros & Cons

Electric.ai has several pros and cons that potential users should consider:

Pros:

  • Ease of Use: Electric.ai is known for its user-friendly interface and easy accessibility.
  • Customer Service: The platform provides excellent customer service, with attentive reps who respond quickly to questions and needs.
  • Cost-Effective: Electric.ai is considered a cost-effective solution, especially when compared to the cost of hiring a full-time, in-house IT team.
  • Efficiency: Electric.ai has been praised for its ability to enhance the efficiency of IT operations, particularly in the area of help desk support.

Cons:

  • Hardware Management: Some users have reported issues with Electric.ai's system for managing hardware, known as Turbine.
  • Onboarding Issues: There have been reports of minor issues with onboarding, such as missing group memberships or typos.
  • Project Execution: Some users have reported poor execution of paid projects, such as not taking backups before large-scale email migrations.

It's important to note that all software solutions have their strengths and weaknesses, and Electric.ai is no exception. The effectiveness of Electric.ai will depend on the specific needs and circumstances of your business. It's always a good idea to thoroughly evaluate any IT management solution before implementing it in your business. Hope this helps! Feel free to ask if you have more questions.

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Electric Customer Reviews (6)

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Pryor Noël
Pryor Noël
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May 13, 2023
Sofia Lorenzen
Sofia Lorenzen
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May 12, 2023
Dieter Fruehauf
Dieter Fruehauf
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May 10, 2023
Glen Greer
Glen Greer
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May 10, 2023
Vachel Laderoute
Vachel Laderoute
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May 10, 2023
Christian Bieber
Christian Bieber
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May 7, 2023

Electric Customer’s Q&A

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Electric Features and Benefits

Electric.ai is a platform that offers a variety of features designed to simplify IT management for businesses. Here are some key features and benefits:

  • User Management: This feature allows businesses to manage their users effectively, including onboarding, offboarding, and everything in between.
  • Device Management: Businesses can easily manage all their devices, ensuring they are secure and up-to-date.
  • Cost Reduction: Electric.ai offers businesses a 50% decrease in IT cost.
  • Uniform Security: The platform provides uniform security across devices, apps, and networks, whether you're on-site or remote.
  • Real-time IT Help: Electric.ai provides real-time IT help to a large number of users.
  • Centralized IT Administration: The platform offers centralized IT administration to a significant number of customers.

These features and benefits make Electric.ai a valuable tool for businesses looking to streamline their IT operations and improve efficiency. It's worth noting that the need for efficient IT support is growing as many companies are transitioning from legacy systems to more efficient applications. Electric.ai is positioned to help businesses manage this transition effectively.

Remember, the effectiveness of Electric.ai will depend on the specific needs and circumstances of your business. It's always a good idea to thoroughly evaluate any IT management solution before implementing it in your business. Hope this helps! Feel free to ask if you have more questions.

Electric Pricing

Electric.ai offers different pricing plans to cater to the needs of different businesses. Here are some details:

  • Quickstart: This is a free plan that provides a personalized IT action plan, employee on and offboarding, device visibility, hardware procurement, application management, and access to the security solution marketplace.
  • Pro: This is the most popular plan. It includes everything in Quickstart, plus Jumpcloud Mobile Device management, Human Resources Information System (HRIS) integrations, and proactive device insights. It costs $25 per person per month.
  • Premier: This is a full-service experience with the support of a best-in-class service team. It includes service desk support, MSP partnership, custom request workflows, enhancement requests, and proactive monitoring. The pricing for this plan is custom.

The starting price for Electric.ai is $5,000 per year. Please note that all organizations are unique and have their own requirements, so it's recommended to contact Electric.ai directly for more accurate pricing information. Hope this helps! Feel free to ask if you have more questions.

Electric FAQs

FAQ

Electric Alternatives

Here are the top 10 alternatives to Electric.ai:

  1. Rippling: A comprehensive solution offering features like payroll, benefits, and more. It's priced at $8 per month per user.
  2. ManageEngine Endpoint Central: Offers a flat rate pricing model starting from $795 per year.
  3. JIRA Service Management: A popular choice for issue tracking and service management, starting from $60 per month.
  4. Action1: A platform offering real-time vulnerability discovery and automated remediation.
  5. Atera: Provides remote monitoring & management, helpdesk, IT automation, ticketing, and reporting.
  6. NinjaOne: A unified IT operations platform providing proactive monitoring, remote management, remote control, patch management, software management, backup, and more.
  7. Freshservice: An online ITIL service desk with a fresh twist.
  8. Business VoiceEdge: A cloud-based phone system known as Business VoiceEdge.
  9. Falcon CrowdStrike: A cloud-based endpoint protection solution.
  10. Rubrik: A data management solution that helps businesses streamline data backup, archiving, offsite replication and compliance management operations.

These alternatives offer a range of features and pricing models, making it possible to find a solution that fits specific needs and budget constraints.

FAQ

How To Open A Electric Account?

To open an account on Electric.ai, follow these steps:

  1. Visit the Electric.ai website.
  2. Click on the Sign Up button.
  3. Fill in the required fields, including First Name, Last Name, Business Email, Company Name, Number of Employees, and Primary HQ Location.
  4. Agree to the Terms & Conditions.
  5. Click on the Sign Up button to complete the registration.

No credit card is required for the sign-up process. After signing up, users can access a variety of IT management tools and services offered by Electric.ai. Remember, the effectiveness of Electric.ai will depend on the specific needs and circumstances of your business. It's always a good idea to thoroughly evaluate any IT management solution before implementing it in your business. Hope this helps! Feel free to ask if you have more questions.

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